Refund policy
PRICES
ALL PRICES ON SITE ARE LISTED IN USD
PRODUCT AVAILABILITY
ALL PRODUCTS ARE SUBJECT TO AVAILABILITY. AFTER YOU HAVE PLACED AN ORDER, YOU WILL RECEIVE AN EMAILED ORDER CONFIRMATION. PLEASE NOTE THAT THIS IS NOT A GUARANTEE OF PRODUCT AVAILABILITY. UPON FINAL PROCESSING AND SHIPMENT OF YOUR ORDER, YOU WILL RECEIVE A SECOND CONFIRMATION OF YOUR ORDER AND ITS SHIPPING DETAILS. IF ANY PART OF YOUR ORDER IS UNAVAILABLE, A FULL REFUND WILL BE MADE FOR ALL UNFULFILLED ITEMS.
PAYMENT
ORDERS CAN BE PROCESSED VIA PAYPAL, TAP PAY OR APPLE PAY.
TO PROCESS PAYMENT DIRECTLY USING VISA, MASTERCARD OR JCB, PLEASE SELECT TAP PAY AS YOUR PAYMENT OPTION.
APPLE PAY IS AVAILABLE FOR ALL PURCHASES MADE ON YOUR IPHONE ONLY.
RETURNS & EXCHANGES
RETURNS AND EXCHANGES ARE ONLY CONSIDERED FOR REGULAR PRICED ITEMS. SALE/DISCOUNTED ITEMS ARE FINAL SALE AND ARE NOT ELIGIBLE FOR RETURNS OR EXCHANGES.
REQUESTS FOR RETURN OR EXCHANGE MUST BE MADE WITHIN 7 DAYS OF RECEIPT OF YOUR ORDER. BUYER IS RESPONSIBLE FOR ALL RETURN SHIPPING COSTS. RETURNS MUST BE UNWORN, UNWASHED AND BE IN ORIGINAL CONDITION WITH TAGS. PLEASE EMAIL US AT INFO@OFFDUTYNOW.COM TO REQUEST A RETURN.
UPON RECEIPT OF YOUR RETURN, WE WILL CREDIT YOUR ORIGINAL METHOD OF PAYMENT WITH TOTAL COST OF RETURNED ITEM LESS ORIGINAL SHIPPING CHARGES. ALL SHIPPING RELATED CHARGES ARE NON-REFUNDABLE. RETURNS MUST BE RECEIVED WITHIN 7 DAYS OF RETURN AUTHORIZATION ISSUANCE.